Working on the end-to-end feature development and solving challenges faced in the implementation.
Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined.
Being eager to learn new technologies and implementing the same in feature development
Required education Bachelor's Degree
Preferred education Master's Degree
Required technical and professional expertise
Experience in Implementation, and design ServiceNow CSM solutions
Experience in CSM Application related integration use cases
Excellent in client stakeholder and customers management and ServiceNow Certifications will have added advantage
Deep understanding and solutioning capabilities in ServiceNow Global scope and foundational data such as Location, Organization, CMDB
In-depth experience and solutioning capabilities using Scoped Application
Preferred technical and professional experience
Expertise in ServiceNow ITSM product
Experience in develop integration using JDBC/SQL/SOAP/REST with various type of systems directly or through mid-server
